When to build a web app vs a website
Teams waste budget when they commission a website and actually needed software, or the reverse.
A website is for people who arrive, understand, and act: contact, buy, book, or read. A web application is for people who return, log in, and do work. Permissions, data, and workflows dominate.
If your staff live in spreadsheets and chat to run the business, you likely need a web application. If strangers cannot tell what you sell, you likely need a website first. Many companies need both, in that order.
RootoverZero builds websites and web applications as separate services with the same delivery standard. We would rather delay a feature than pretend a brochure site is an operating system.