Questions people ask before they hire a software company
Straight answers about who RootoverZero is, what we build, and how a project starts.
FAQ
What kind of software company is RootoverZero?
RootoverZero is a founder-led software company. We design, build, and launch websites, web applications, mobile apps, custom software, ecommerce, and Shopify apps for businesses worldwide. Delivery stays close to Redowan Trafder, the CEO and founder.
Do you work with clients outside your local city?
Yes. We work remotely with businesses worldwide. Conversation, scope, design, and development happen over calls, WhatsApp, email, and structured onboarding.
What is the difference between a website and a web application?
A website is usually public-facing: marketing, content, and conversion. A web application is software people log into and use for work: dashboards, portals, permissions, and workflows. RootoverZero builds both, and we help you choose before serious development starts.
Can you build a custom Shopify app?
Yes. We build custom Shopify apps when themes and public apps cannot match how you sell or operate: catalog rules, operations, B2B flows, and integrations. Message us on WhatsApp with budget and availability in mind, or start onboarding on the site.
Do I need a full specification before we talk?
No. Tell us the idea, the problem, or the business goal. We turn that into scope, priorities, and a build plan. That is what the first conversation and onboarding are for.
Can you improve software that is already live?
Yes. Existing product improvement is a core service. We look at what to keep, what is slow or confusing, and what should change, instead of throwing away a working system by default.
How do we start a project?
Start a conversation on WhatsApp, email support@rootoverzero.com, or use the onboarding form at rootoverzero.com/onboarding. We will help you understand what comes next.
Who actually does the work?
RootoverZero is founder-led. You speak with people close to the work, not a chain of account managers who never touch the product. Research, architecture, design, and engineering stay connected.
How does RootoverZero handle privacy?
The privacy policy at rootoverzero.com/privacy explains what we collect, how image tools stay in the browser, how public URL downloaders process a link on the worker, and how to contact us. The terms of use are at rootoverzero.com/terms.